Xel Ha Park All Inclusive - Cancun Private Tours

Reconnect With Nature on Our Private Tour to Xel-Ha

Enjoy the natural beauty of Xel-Ha and snorkel in the protected, fish-filled, safe inlet of this natural aquarium.

Have a fantastic day with your whole family in this natural wonder that is suitable for people of all ages. Ride a bike through fantastic jungle trails, swim in a delightful river, fly on fantastic zip-lines, explore beautiful grottos and submerge yourself in magical cenotes.

Experience all the incredible activities this eco-park has for you, and delight your palate with equally amazing food. Enjoy an energetic breakfast before you start the day, taste delicious snacks and drinks at any time you want, finish with a buffet lunch with a large selection of regional and international dishes.

At the end of your tour just kick back, relax and let us drive you back to your hotel.

Explore All the Fantastic Activities Available at Xel-Ha

This Natural Wonder offers a myriad of activities, ecological attractions, restaurants and countless more unimaginable experiences. The open-sea aquarium of Xel-Ha is the perfect spot for snorkeling aficionados, as it allows you to swim among thousands of colorful fish and gaze upon the beautiful landscapes of the Riviera Maya.

Choose between land, water and adventure to discover the wonders of this ecological park. Take a refreshing dip in beautiful underground rivers and explore the incredible caves and cenotes located along the way. You can also walk through jungle trails and visit the vestiges of a Mayan city or explore two amazing grottos.

For the most adventurous, this eco-park also offers activities that will challenge you. Fly above pristine waters on a zip-line that ends with a plunge, jump from a height of 5 meters (16 feet) at the Cliff of Courage, or test your balance, agility and endurance walking between the ropes of Trepachanga.

Improve Your Xel-Ha Experience… Book Our Private Tour

Forget about waiting for other people or being stuck in long lines. Avoid all that with our private transportation tours. Plan your schedule by simply choosing the time you want us to pick you up at your hotel lobby and the time we should meet you again to drive you back to your hotel.

Live a memorable experience in the most comfortable, convenient and flexible tour you’ll find in the Cancun area. Let us handle all the trouble and spend your energy only enjoying the experience.

Xel-Ha is a Natural Wonder and its open-sea aquarium offers a myriad of land and water activities, ecological attractions, great restaurants and countless more unimaginable experiences.

You and your group go directly from your hotel to Xel-ha Park. Private transportation tours are for your group only and therefore you plan the day. Xel-Ha is open 365 days a year from 8:30 AM to 6:00 PM.

Includes:

Private Round trip A/C transportation exclusively for your group
English speaking driver.
Entrance fees and taxes to Xel-Ha Eco Park
Some of the included attractions: River Floating, Floating Bridge, Zip-Line, Cliff of Courage (16ft / 5m-cliff jump), Chuc Kay’s Flight (rope swing), Grottos, Cave, Cenotes, Melipona Bees, Children's World
Resting areas with lounge chairs and hammocks.
Scenic Tower (131ft / 40m) stairs or slide descent
Snorkeling gear, life jackets, restrooms, changing rooms, showers, lockers, towels.
Xel-ha All Inclusive: Food from all 5 restaurants, ice cream shop, drinks (alcoholic and non-alcoholic)
Pick up your snorkeling gear by simply scanning your bracelet at any of the assigned spots inside the park. At the end of the activity make sure to return your equipment to release your bracelet; otherwise, an extra charge will apply.

Does not include:

Any extra stop or activity not purchased in this package.
Gratuities
Optional activities, which can be purchased at the park, such as Power Xnorkel, Swim with Dolphins, Sea Trek, Zip-Bike, Snuba and Spa services.

Important information:

Be ready (a few minutes earlier) at the main lobby entrance door by the bellman desk.
The driver will bring the exact number of entrance tickets per person booked.
Children age: Younger than 5 always free! 5-11 years old pay child price. 12 & older pay adult price.
All children, regardless of age, MUST present an ID. A copy of passport will be required at check-in.
Bring a valid ID to match the name on your voucher. It will be required at check-in at the Park.
Only biodegradable products insect repellent and sunblock are allowed in the Park.
Bring a swimsuit, hat, sunglasses, camera and cash for incidentals.
Make sure to bring a change of clothes as the driver will not let you in the vehicle if you are wet.

· Scan your bracelet at the assigned spots at the park for snorkel equipment, etc. When returning the equipment release your bracelet to avoid penalties.

* Please check the ADD-ON section to see the options available for this tour.

Hotels in this zone subject to an extra transportation fee per vehicle: Isla Blanca Per Van $50 usd

RATES

Note: Price per adult drops when the more adults you are. Kids prices remain the same, no matter how many. Infants are free. (Child rate is based on age or height as set out by the park). 13 people max per vehicle regardless of ages. 14 people (including infants) or more, will require 2 or more vans and the rates will change. Feel free to email us with any questions.

Private Xel-ha All Inclusive

Current
# of People	Per Adult Rate	Per Child Rate
1	$ 300.86	$ 99.14
2	$ 206.03	$ 99.14
3	$ 172.41	$ 99.14
4	$ 168.10	$ 99.14
5	$ 163.79	$ 99.14
6	$ 159.48	$ 99.14
7	$ 155.17	$ 99.14
8	$ 150.86	$ 99.14
9	$ 146.55	$ 99.14
10	$ 144.83	$ 99.14

*Prices subject to 16% of tax.

These are the Add-ons available for this tour. You will be able to add them to your order in your Shopping Cart.

Add on for Private Xel-ha All Inclusive

Tulum Ruins entrance

Adult: $ 37 usd

Child: $ 37 usd

INFO

Safety Box - SafeGo Portable & lightweight travel safe- to keep!

Vans: $ 18 usd

INFO

Reservation & cancellation policies.

General:

All prices are in US Dollars.
Private, non-stop, a/c transfer with an English speaking driver.
Some tours/transfers/products require deposit or full payment at time of booking. Debit and credit cards are accepted using the online secure payment system, in most cases.
We will provide a written confirmation voucher with balance due, via email, for each portion of your services.
On Transfers/Tours any extra stop must be scheduled prior to the service date with an additional cost. Extra stops must be specified on your voucher.
We offer front facing car seats for children up to 40lb at no charge. We do not guarantee them, however we accomplish it 99% of the time.
We strongly suggest downloading the USA Transfers APP to be able to call us for free, consult your bookings and track our staff (Uber style).
Federal Transportation law & insurance requires the number of people in the vehicle cannot exceed the amount listed on your voucher. We reserve the right to deny extra passengers.

Changes & cancellations:

Transfer services must be canceled or changed, before 6pm the day prior, in order to receive a full refund of any deposit/full payment you may have made.
Tour services must be canceled or changed. before 2pm the day prior, in order to receive a full refund of any deposit/full payment you may have made.
Cancellations can be made by e-mail, live-chat or WhatsApp, 48 hrs. before the service date. 24 hours before or less, call us!
Last minute changes, you are required to call our customer service agents.
You must personally speak with our customer service staff. Do not have the hotel travel agent or concierge call. We all speak English.
We will provide you with a cancellation number. Please write it down and guard it until you have received your refund.
In most cases a refund will be issued within 72 hours.
Contact our customer service if any changes are needed. All contact details are on your confirmation vouchers. Once fixed, a new voucher will be issued via email.
We do track arrival flights. However, any flight changes must be reported to our customer service office immediately.
Reviewing the data in your confirmation vouchers is your responsibility. Read your vouchers carefully.
Changes or cancelations due to causes beyond your control will be evaluated by our customer service department. We are very flexible when it comes to flights.
Transfer Guarantee for delayed arrival flights maximum waiting time is 4 hours. We assist our customers in every possible way to make new arrangements. We reserve the right on arrival service to deny changes between 9pm & 5am.
Transfer Guarantee waiting time for departures/hotel to hotel services will be 15 minutes, before we call it a no-show.
Private transfers allow you to change the return pickup time for your convenience. However, changing it with a very tight margin to make your flight, will be under your own responsibility.

Responsibilities:

All personal belongings, luggage, fragile or valuable goods (such as electronic devices, wallet, purses, jewelry, travel documents, medication) are the client’s responsibility. Make sure you have all your items when entering or leaving the vehicle.
Vehicles are smoke free.
We reserve the right to refuse to take passengers insulting any staff member, showing abusive behavior or under the influence of alcohol or drugs
Pets can travel in a kennel, service dogs exempt.
USA Transfers will endeavor to take safely and in a timely manner every passenger to their destination. However, there are circumstances out of our control that may cause delays; accidents along the highway, severe weather conditions, vehicle breakdown, airport-parking delays, where we cannot be held responsible. We will handle every case in the most professional way possible to avoid any losses or extra cost.
Our vehicles are insured. Any accident when a passenger is inside our vehicles, must be reported and follow the insurance company policies. If leaving the scene or not following the insurance company’s instructions, will automatically release us from any liability.